1. What is the Dragon Stone of Purity? 

This is an item that gives access to a set of in-game values in the Queen of Dragons, including very rare ones. When you open such a treasure, you get a random reward from the specified set of values.

2. How to buy the Dragon Stone of Purity? 

On the top of the store page, you must select the game Queen of Dragons and go to its showcase by clicking the "All products" button. On the page that opens, you can select a Dragon Stone of Purity that you want to purchase, and then click the "Buy" button. 

If you have enough money in your portal account, you can purchase a Dragon Stone of Purity and then either open it. 

If your portal account does not have enough funds to purchase, you will be redirected to the account replenishment page.

3. Where can I see the available treasures? 

On the Queen of Dragons showcase, in the "My Shopping" window.

4. How to view a list of items that can be obtained when opening a Dragon Stone of Purity? 

You need to hover the cursor on the treasure itself, after which a pop-up window will appear with a list of items, or click on the treasure's picture.

5. What are the item qualities? 

In total there are five types of items: Common (white), Rare (blue), Epic (purple), Legendary (orange), Mythical (yellow), and Artifact (red), which are the most valuable.

6. Is it possible to sort items by quality? 

In the Queen of Dragons showcase, in the "My Items" window, you can access item sorting by quality. To do this, choose a color that indicates the type of items you need. To see all the items that have obtained through the Dragon Stones of Purity activation, you need in the "My Items" window, click "All" button.

7. How can I activate the promotional code with the item? 

To activate the promotional code for the item received, you need to go to the Queen of Dragons market page and in the "My Items" window click on the item you need, after which a window with a promotional code will appear. Next, you need to copy the promotional code, enter it directly in the game itself in the "Claim Pack" window and press the "Receive" button. After a few seconds, the promotional code will work, and the resulting item will be added to your inventory.

8. What should I do if there is any error? 

"To solve all the problems you need to contact technical support. To do this, go to the support page:  https://en.101xp.com/help. Choose the Queen of Dragons game. Choose any F.A.Q. section and then scroll the page down select the "no" option as the answer to the question "Was this information helpful?" in any article section. 

Detailed information about sending a ticket can be found on forum: https://forum-en.101xp.com/threads/how-to-contact-technical-support.64081/#post-90045"